I am extremely happy with the teeth whitening; I am smiling in every mirror. Feel reassured and looked after by Mr. Pong.
Mr. M. H
I am very happy with my whiter teeth and I would recommend Mr. Pong for his support and help which was very good
Mrs. P. K
Everyone has commented how nice my teeth look. Compared to a traditional denture this is fantastic. I am very happy and Mr. Pong is very gentle, didn't hurt once.
Ms. N. T
No one would know that this is a denture. The Valplast Denture looks as nature (exact colour match) as adjacent teeth. I would definitely recommend Mr. Pong.
Mrs. S. R
Mrs. A. T
I have spent many years with a mis-formed front tooth, which I have never been happy with until I chose this Valplast Flexible Denture. I am thrilled with it. Wish I had been brave enough to have it fitted years ago!
After the bone and gum had healed after my implant, Mr. Pong meticulously fitted me with a matching tooth, which looked very much like a natural one. I am very satisfied with the outcome and the cost is really worth it.
Dr. K. C
Dear Mr Pong - I have been coming to you for many years. You are very kind, considerate and helpful. I have every confidence in you and all your staff.
Mrs. F. H
Dear Mr. Pong - I would like to express my satisfaction on the excellent work you have carried out on the bridging of my teeth. Many thanks for the good quality of service I have received over the years.
Mrs. M. T
Thank you for the amazing job you did of my daughter's front tooth. Two days before her Year 11 school prom you fitted a crown, which gave her a perfect smile once again.
Mrs. S. E
I have been a patient of Mr. Pong for many years and have complete confidence in him. He is professional but also considerate of his patients' needs. I have no hesitation in recommending him for all dental treatment.
Mr. B. D
At Firwood Dental Practice, we respect your privacy.
We will keep your information records safe
This practice complies with the Data Protection Act (1998) and General Data Protection Regulation (GDPR) 2018. This means that we will ensure that your information is processed fairly and lawfully.
What personal information do we hold?
- Past and current medical and dental condition; and personal details such as your age, address, telephone number
- Details of your general medical practitioner
- Details of your NHS number and entitlement to healthcare treatment
- Details of your exemption status
- Radiographs, clinical photographs and study models
- Treatment information that we have provided or proposed and the cost
- Conversation notes or incidents that might occur for which a record needs to be kept
- Consent records for treatment
- Correspondence relating to you with other health care professionals, for example in the hospital or community services.
Why do we hold this information?
We need to keep accurate personal data about patients in order to provide you with safe and appropriate dental care. We also need to process personal data about you if we are providing care under NHS arrangements and to ensure the proper management and administration of the NHS.
Retaining your information
We are required to retain your dental records, X- rays and study models while you are a patient of this practice and after you cease to be a patient, for at least eleven years or until age 25, whichever is the longer.
Your information is held in the practice's secure manual record system. The information is only accessible to authorised personnel. Personal information will not be removed from this practice without the patients authorised consent.
We may need to disclose your information
In order to provide proper and safe dental care to:
- Your general medical practitioner
- The hospital or community dental services
- Other health professionals caring for you
- NHS payment authorities
- The Inland Revenue
- The Benefits Agency, where you are claiming exemption or remission from NHS charges
- Private dental schemes of which you are a member
Disclosure will take place on a ‘need-to-know’ basis, so that only those individuals/organisations who need to know in order to provide care to you and for the proper administration of Government (whose personnel are covered by strict confidentiality rules) will be given the information. Only information that the recipient needs to know will be disclosed.
In very limited circumstances or when required by law or a court order, personal data may have to be disclosed to a third party not connected with your health care. In all other situations, disclosure that is not covered by this Code of Practice will only occur when we have your specific consent. Where possible you will be informed of these requests for disclosure.